In recent years, SYSback has evolved from a system house to a service provider forholistic automation, the holistic automation of processes, data centers and cloud technologies.
ITSM and automation solutions are interconnected to orchestrate and automate business processes, ITIL processes, ITSM and ITOM processes, and entire data centers, networks, and clouds.
SYSback acts as an independent multi-vendor and works with both market-leading manufacturers, such as IBM, Hitachi, VMWare as well as ITSM manufacturers and market leading automation software vendors based on RunBook Automation, RPA and Artificial Intelligence.
SYSback consultants are certified specialists for high availability requirements, data center construction, infrastructures, cloud and mobility solutions, holistic automation solutions, virtualization of applications and systems, unified computing, infrastructure lifecycle management and service management processes and tools.
The service desk and maintenance hotline is available on request 365 days 24 hours a day as a single point of contact for customers as part of the Infrastructure Service Management offer.