with your Digital Future

6. - 7. June 2018, World Congress Center Bonn

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USU World 2017

Smart Services in the Digital Age

Transform to survive. This is currently the biggest challenge for companies that want to remain competitive in the digital age. The motto of this year’s USU World user and trade conference reflects this paradigm change:

“Our Mission: Digital Transformation”!

You can look forward to two intensive days full of knowledge and experience in an exceptional environment! USU World 2017 will be held in what used to be the largest movie theater in the German Democratic Republic, Kosmos Berlin. The event will offer you new ideas, best practices and technologies for the successful digitalization of your IT and customer services.

Join us for discussions with 500 specialists and managers about how you can use the digital transformation to best advantage in your business – in IT, in call and service centers, and in technical customer service.


How USU World Can Benefit You

  • Discover current trends, concepts and best practices in around fifty presentations
  • Let yourself be inspired by top-flight keynote speakers and renowned industry specialists
  • Hear about other organizations’ experiences in implementing digital services
  • Extend your personal network through close exchanges with 500 international participants from more than 170 companies
  • Visit the exhibition for first-hand experience of the latest technologies
  • Gain in-depth knowledge at user forums and discussion sessions with USU Group experts